From the conversation with Tony over the phone to the meeting with the Technician Jose, the knowledge and customer service were top-notch. Jose immediately came in and told me what was wrong with my unit. He provided pictures of the cause as well. Previously, two “licensed” technicians failed to mention any real issue. It seems as though they were all over the place with their diagnostics which ultimately cost me a lot of unnecessary money. Jose was efficient, professional, knowledgeable, and trustworthy. Overwhelmed with an array of other issues, I went with an alternative solution. Knowing this, they still weren’t …

I live in a rental and my leasing company sent one of their random vendors, and one of their guys decided it would be great to turn off my HVAC (to let it thaw out) and then leave for vacation until next Monday with no resolution. I called Climate Heroes in the middle of the night in a panic because it reached 91 degrees in my house and asked if they could please come in and turn it back on (I rather suffer in 76 degrees versus 90) which the owner promptly came first thing in the morning to do …

I couldn’t be happier with the device I received from Climate Heroes. They saved me when my AC stopped working at 6 pm with 2 sick kids in the house. They went above and beyond to get someone out to the house and fix the issue. I am definitely a customer for life! Everyone I worked with, Tony, Manuel and Jose more than exceeded my expectations.

Ron was on time and very nice and courteous. He found the problem and fixed it within minutes. I will definitely go through them when it’s time to upgrade my system. I would highly recommend using this company.

Definitely recommend! Service was great, Cesar made sure to answer all my questions and everything was explained well. Work was done well. I can see why they have a 5.0 rating.

I called Climate Heroes at 6pm because our AC unit stopped blowing air. Ron promptly picked up and couldn’t have been nicer or more helpful. Cesar came out the next morning, walked me through his troubleshooting steps and explained everything that was going on. We have cold air again! After several less-than-ideal visits from other companies over the past couple years, I was extremely pleased and satisfied with Climate Heroes, especially Cesar. I will absolutely be using them again!